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Profile page pictures are broken issue on Mobile Thread
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Profile page pictures are broken issue on Mobile

beebly
- beebly [3659061]
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Thread created on 12:33:40 - 13/06/25 (23 days ago)

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Last replied 08:00:28 - 15/06/25 (21 days ago)
Mobile: iPhone 8

Description:

When profile pictures is checked in profile page on mobile, GIF format shown broken image.
- They are well displayed on the PC version.

images attached below. When I click the first GIF picture (on the top left) that lead to the broken image on mobile
CloudJumper
- CloudJumper [1636201]
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Posted on 12:39:53 - 13/06/25 (23 days ago)
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I can reproduce this on desktop. I will ask Catherine to check.

Thanks!
Mitalin
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Posted on 02:05:46 - 15/06/25 (22 days ago)
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Shoot. I have mine uploaded fine, but it turns it into a picture.... I have done no editing and the picture and size of file are in limits. I've seen no where on a workaround yet to this.
CloudJumper
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Posted on 08:00:28 - 15/06/25 (21 days ago)
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Mitalin [3720337]
Shoot. I have mine uploaded fine, but it turns it into a picture.... I have done no editing and the picture and size of file are in limits. I've seen no where on a workaround yet to this.

You are cropping the gif which removes animation as mentioned in the warning above the upload panel: