App v1.1.4 Crashes | Bugs & Issues | TORN
App v1.1.4 Crashes
  • IA 911ChickenCop [1870934]911ChickenCop [1870934]
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    Thread created on 20:11:36 - 02/04/21 (6 months ago)
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    Last replied 07:51:53 - 20/09/21 (28 days ago)
    Whenever I go to open the app or respond to a notification from it, the app always crashes and I get a "Torn has stopped working" message from Android. It always works again when I reopen it immediately afterwards. Already tried restarting and never had this issue before the last update. 

    Device: samsung SM-G960U Android: 8.0.0 App version: 1.1.4
  • bogie [148747]bogie [148747]
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    Posted on 20:14:01 - 02/04/21 (6 months ago)
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    Can you try updating Android webview please? There is a bug currently on Google's side which is causing some apps to crash, including ours - this was fixed in an update to this:
    https://play.google.com/store/apps/details?id=com.google.android.webview&hl=en_GB&gl=US

    http://i.imgur.com/OswXCRU.png

  • IA 911ChickenCop [1870934]911ChickenCop [1870934]
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    Posted on 20:15:19 - 02/04/21 (6 months ago)
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    Play store is telling me I have the latest version of it.
  • bogie [148747]bogie [148747]
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    Posted on 20:21:39 - 02/04/21 (6 months ago)
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    I'll pass to Vadim to see if he has any ideas.

    http://i.imgur.com/OswXCRU.png

  • HT Gothologist [2306065]Gothologist [2306065]
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    Posted on 20:30:42 - 21/04/21 (5 months ago)
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    bogie [148747]

    Can you try updating Android webview please? There is a bug currently on Google's side which is causing some apps to crash, including ours - this was fixed in an update to this:
    https://play.google.com/store/apps/details?id=com.google.android.webview&hl=en_GB&gl=US
    Having the same issue, was redirected to this thread from torn staff. 
    I followed the link, my webview is up to date (as of yesterday, according to Google store) and I'm still having the same issue.

    HT Together we are strong

  • -H- Reiyoka [2127822]Reiyoka [2127822]
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    Posted on 03:12:27 - 23/04/21 (5 months ago)
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    I'm having the same issue as well. 
    open
    crash
    open again
    opens like nothing happened.

    Device: samsung SM-T290
    Android: 10
    App version: 1.1.4

  • vadimto [1979277]vadimto [1979277]
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    Posted on 08:33:57 - 23/04/21 (5 months ago)
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    Hello, I'm investigating this issue
  • IA 911ChickenCop [1870934]911ChickenCop [1870934]
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    Posted on 14:12:46 - 26/06/21 (3 months ago)
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    Still happening here, don't know if you forgot or what.
  • vadimto [1979277]vadimto [1979277]
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    Posted on 07:50:36 - 12/07/21 (3 months ago)
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    Do you use our standard sound for notifications or your custom sounds?
  • vadimto [1979277]vadimto [1979277]
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    Posted on 08:07:40 - 12/07/21 (3 months ago)
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    Did you try to reinstall the app?
  • IA 911ChickenCop [1870934]911ChickenCop [1870934]
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    Posted on 16:28:13 - 13/07/21 (3 months ago)
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    Yep. And I cleared the cache.
  • IA 911ChickenCop [1870934]911ChickenCop [1870934]
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    Posted on 16:28:26 - 13/07/21 (3 months ago)
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    Standard notifications too
  • vadimto [1979277]vadimto [1979277]
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    Posted on 07:51:53 - 20/09/21 (28 days ago)
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    Hello, Is this issue still persists in the last upp updates?
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