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Forum Main>>Bugs & Issues>> 2 subscribers payment going out!
Shocker
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Thread created on Tue Jul 23, 2013 03:02:34
Last replied to on Tue Jul 30, 2013 14:16:44
I noticed today on my Full Bank Statement. That 2 Torn Subscribers Payments are being taken out. 2 have been taken out on the 2nd of July for 2.85 each.
I remember when this rollback thing happened. My subscriber status went. So I thought that torn may have cancelled them all or it ran out or something so I just subscribed again. This is most probably the problem.... Can you cancel one of them please.

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bl0ndie

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Posted on Tue Jul 23, 2013 09:10:07
For clansy

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Shocker
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Posted on Tue Jul 23, 2013 09:49:33
Okay thank you

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Bloods
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Posted on Tue Jul 23, 2013 16:17:08
Not only should it be cancelled you should get the cash you paid extra for, which if I am right, is 2.85

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Shocker
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Posted on Wed Jul 24, 2013 00:28:42
Yes but I'm not going to argue that, I just want it cancelled hehe

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Shinnster

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Posted on Thu Jul 25, 2013 12:26:18
surely its your fault for subscribing again?
just go to how ever you subscribed and cancel one of them.
is not rocket science.

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Shocker
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Posted on Fri Jul 26, 2013 01:59:06
I would but I don't know how too, it has no option to cancel 1 of them.

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Shocker
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Posted on Fri Jul 26, 2013 02:02:21
Okay Bl0ndie I mailed clansy and got no reply within 48hrs. Shall I resend or...

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-Clansdancer

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Posted on Tue Jul 30, 2013 14:16:44
To remove a subscription you need to go into the account you purchased from (i.e Google Checkout or PayPal), there is a recurring payment section of both where you can view payments that are on a automatic monthly payment. When you find the one with Torn on it, open it up and within there you should be able to cancel.

Let me know in mails ingame when you've cancelled one and we can discuss a refund.

Forum Main>>Bugs & Issues>> 2 subscribers payment going out!
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