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Forum Main>>Bugs & Issues>> Bazaar - unable to remove items from bazaar
Ozzy123

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Thread created on Sun Nov 25, 2012 01:02:23
Last replied to on Fri Nov 30, 2012 19:29:14
Hi TC team,

Firstly, thank you for a great online game! I'm relatively new to the game (4 months and a bit in!), and am really enjoying it.

I did want to let you know of a problem I have encountered over the past few days, which has got worse today.

In summary, I am unable to remove some of my items from my bazaar when I decide to close it.

Over the last few days, most of my bazaar items would remove, but usually I would find a few items left; even though I removed the total volumes for all the items remained.

Tonight however the problem got worst, and has not removed any items after I tried to do so, and just mentioned that there were no items to remove.


It's not a huge problem, but I wanted to let you know, as there is clearly an issue!!


Can you take a look at it please guys 'n' gals, as there is no doubt a bug here.....



Thanks in advance, and look forward to hearing from you soon.



Kind regards,


Ozzy123.


:)

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RatedR

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Posted on Mon Nov 26, 2012 10:24:56
Can you please tell me the following:

- What browser do you use?
- What addons?
- What items are unmovable (or all)?
- Do you get an error, blank page, timeout?

Thanks



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Ozzy123

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Posted on Mon Nov 26, 2012 11:05:37
Hi RatedR,

Thanks for your email.

In reply to your questions, please find answers below (if I have not answered the questions about the browser and add-ons correctly, then please let me know - I'm not the greatest IT user!!)

OK, so browser appears to be Internet Explorer.

Enabled Add-Ons are 'Shockwave Flash Object' and 'Microsoft Silverlight'.

The items that are unmovable are all the items that appear in my bazaar. Previously it was just a few items (a few days ago), but the problem has got worse and now it is all the items.

The message I get when trying to confirm deleting items from my bazaar is 'No items were found in your bazaar, or none to remove'.


I hope this helps. If you need any more info, then please let me know.


Thanks for your help.


Regards,


Ozzy123 (aka Andrew)

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RatedR

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Posted on Tue Nov 27, 2012 23:35:10
Thanks for your reply. I will confirm this issue for Ched



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Ozzy123

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Posted on Wed Nov 28, 2012 01:05:52
Thank you!


Best Regards,


Oz.

:)

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Ozzy123

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Posted on Wed Nov 28, 2012 13:01:36
Hi Rated-R,

Following on from the bug I logged which you have replied to and forwarded onto Ched; please can you add the following additional problem which I have just noticed which I think is very much related.....

.... In addition to not being able to remove any items from my bazaar, I have now discovered that when I use 'change your prices' the cuban cigars (which are listed first in the listing after I select change your prices) do not show in the bazaar when I confirm the changed prices. These cuban cigars don't appear in my bazaar at all!!! Very strange - but seems weird that they are the 1st item listed underneath the 'change your prices' section..... maybe there is a link?


I just wanted to flag this up to you!



Regards,


Oz.

:)

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chaosick

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Posted on Fri Nov 30, 2012 00:34:44
same thing happen when trying to remove a item from display cabinet

500 Internal Server Error
nginx

Fri 12:34:49 AM 30/11/12
Connected to:
Pride (7)


Last Edited: Fri Nov 30, 2012 00:35:43
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Chedburn

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Posted on Fri Nov 30, 2012 19:25:35
I logged in and noticed "Pack of Cuban Cigars" was showing. You couldn't remove them because they didn't exist. The amount was 0 and wasn't deleted previously due to lag. I've added a quick fix to remove items from bazaars with amounts of 0 or under.

As for 'chaosick' problem, I was unable to test as they were travelling.

Ched.jpg
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Ozzy123

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Posted on Fri Nov 30, 2012 19:29:14
Thanks for the update Chedburn & chaosick!

Very much appreciate this resolution, and I continue to enjoy the game.

A good weekend to both of you.


Regards,


Oz.

:)

Forum Main>>Bugs & Issues>> Bazaar - unable to remove items from bazaar
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