Thread created on Fri Apr 27, 2012 18:08:50 Last replied to on Wed May 02, 2012 15:54:40
Logged in the other day video popped up, i only wanted to quickly train etc then go as i was busy, logged in later that day watched the video when i had the free time actually quite enjoyed it but didnt really want to watch it over and over again >.> so unchecked the checkbox to say not pop up again closed it and i thought everything was going to be fine, it seems once every 2 - 3 logins for some reason the video tries to load well i get a flash ov the video (not that big of a deal) but thought i better inform you anyway
The annoying this that happened today while i accessed Torn from my mobile the video opened took up 99% of my screen even with the checkbox unchecked to say don't pop up again :/ and it wouldn't let me close the video until the video had finished and only then i could play Torn
The video pops up even when you've clicked the box saying for it not too, is it possible to get this sorted so when log into Torn on the go i don't have to watch a quite long video everytime >.>
Can't print screen on my phone until well it happens again it just does the same as like a normal computer except squashed together
It don'y say the words "don't pop up again" but.. has the same meaning >.>
Edited a print screen in the OP but i can't really show a print screen from my phone until it happens again it happens like ever 2 / 3 logins it still pops up for some reason and it takes up so much of my screen i can't close it
If you are deleting your cookies when you logout this would explain why you see the video every time, as your preferences are stored in a cookie. If your mobile does not support cookies then unchecking the tickbox will not prevent the video from appearing again.
It's not my browser i was about to say that's it! because when i play via FF, i set it to delete all history etc when i close my internet but i'v been playing via Chrome for the last few weeks because FF was lagging A LOT.. my mobile no idea i haven't changed any setting on it.
One thing i just realized is the random opening of the video on login is somehow linked too the random log outs.. just 2 minutes ago i got randomly logged out when i went city > Item market and as i pressed the drop down arrow to select xanax i noticed the 3 top sections "information - new player missions - account" all went so i knew i'd been logged out clicked a link just to check and yup.. logged off, my password etc is already saved and in Chrome it comes straight back up so i just logged in like normal and what do you know the video popped up again :/
Cookies are what keep you logged in, as well as any checkbox settings (like the video, forum bumps etc..). So if you say this video thing is related to the random log outs, this thread should be closed and you should be posting in the auto logouts returned thread:
Also by what you say it's obviously a problem with being randomly logged out (the cookie that holds your settings being dropped, deleted or something) meaning your browser is no longer holding your login session open and has 'forgotten' your checkbox settings etc..
I'm not saying they are all linked with the random log outs because the video pops up at random every like 5 logins anyway same while on my mobile, i was juts saying it is also somehow linked to when i keep getting randomly logged out, next time it happens (random logout) im going too see if the video pops up on login even know it's not meant too...
The main problem i have isn't the video keep popping up even know it is annoying >.> but when i'm on my mobile and it comes up it's bloody hard to close it :/
One thing to point out though is that in the case that you are correct, then it's very bad handling of stored information from Torns part(Ched).
Basically a checkbox setting, to not show the video anymore, should not be stored in cookie information, but rather in some user storage (database) facility like everything else.
If I click "don't show again", it'd better not show again, even if I clear my cookies, go to a new browser or use my mobile browser.
It's a user setting, like the rest of the settings that a user can change.
If it is the case that this setting is stored in the cookie, shame on whoever is at fault...
So I'm trusting that Ched is not fully incompetent, and what you described is incorrect
New players will now get popped with the intro video just once, the first time they login, then once they've closed the video they'll never see it again unless they choose to by clicking the "Watch Video Tutorial" link on http://www.torn.com/intro-missions.php.
No cookies involved.
Will work on all devices.
Overeem, please confirm so we can close this bug report.
Yeah, i just checked, i walked my dog today and on my mobile it happened again it wasn't the video took up all my screen it was everything else went blank and only the video visible, but that was because i went from my wifi internet to mobile internet on the go i was in the middle of a field just tested on my laptop and phone and its fine now, thanks a lot! again much appropriated