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| Forum Main>>Bugs & Issues>> Subscriber interrupted don stat @ end of month |
xpressoz
ID: 1479598
Level: 40
Posts: 68
Score: 7
| Thread created on Tue Nov 29, 2011 16:05:14 Last replied to on Thu Dec 15, 2011 10:04:01
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Even i'm a subscriber after the first month i lost my donator status for allmost 9 hours... a bit annoying at first and then i realized that i cant get the Citizenship, Devoted awards with this metod of donator status or get advantage of 150E bar.
This subscription shouldnt be without interruptions?
Thanks.

Last Edited: Tue Nov 29, 2011 16:10:05
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Baal
ID: 20532
Level: 68
Posts: 9185
Score: 2062
| Posted on Tue Nov 29, 2011 16:06:59
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To be checked
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Chedburn
ID: 1
Level: 30
Posts: 6410
Score: 10873
| Posted on Sun Dec 04, 2011 17:23:22
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Please add to Alex's list to check. Subscriptions come with 31 days of donator status, so users should never run out before the subscription is re-made.
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-Clansdancer
ID: 65306
Level: 82
Posts: 11775
Score: 3414
| Posted on Mon Dec 05, 2011 21:19:36
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Added .
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Davzz
ID: 323969
Level: 17
Posts: 639
Score: 167
| Posted on Fri Dec 09, 2011 03:49:15
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Shifting to ched queue
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-Clansdancer
ID: 65306
Level: 82
Posts: 11775
Score: 3414
| Posted on Thu Dec 15, 2011 10:04:01
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It is because of how the payments are pulled from paypal and the time you started a sub sometimes unfortunately you go for several hours lapsed without donator status though it happens very rarely.
Sorry for any inconvenience
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