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Forum Main>>Graveyard>> Customer service PLEASE! And be nice about it!
HOLYTOLEDO

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TuS™ HOLYTOLEDO [1290517]Reply | Quote | Report

Thread created on Thu Apr 25, 2013 03:16:40
Last replied to on Thu Apr 25, 2013 17:12:52
I am really trying hard. Trying real hard to understand. I have donated many dollars to the game over the years. I even jumped on the boat when they started monthly donations, free prizes and all that. I stopped when i got chit on. What really chaps my ass is when i got forum banned a week ago.

I filed a player report to see what happened. I had no clue. Here is the report.

19/04/13
3:48:55 AM Forum Violation HOLYTOLEDO [1290517]
Msgs / Replys
Can you tell me the violation. Not sure what i did to get banned. Sorry for any problems. It said Flaming. Not sure who i flamed. Thank you.
Created on 19/04/13 at 3:48:55 AM by HOLYTOLEDO [1290517] IP logged as 72.241.100.241
anyone answering these?
Replied to on 19/04/13 at 8:28:09 PM by HOLYTOLEDO [1290517] IP logged as 72.241.100.241
It was the post which you called someone a dumb ass bitch and whatever else you said. Also, I answer when I am done with important stuff. Your latest ban is not really a priority, sorry.
Replied to on 21/04/13 at 5:51:27 PM by Torn City Staff
lololol, called someone a dumbass bitch? That was a week ago. Go fall down.
Replied to on 22/04/13 at 4:58:22 AM by HOLYTOLEDO [1290517] IP logged as 72.241.100.241

Okay, now i know i ain't that important.But if i get a 7 day ban and ask why i got ban from day 1 and they post this after 5 days, i don't understand?? I ain't important? People that gave their hard earned cash ain't important? Go fall down.

What really pisses me off is the post in witch i said such a thing. This guy said "Who cares about the Boston victims, people die everyday.

Torn needs to look at this type of bullshit, cause it's getting thick.

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bogie

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Posted on Thu Apr 25, 2013 04:24:20
I'm not sure I understand, you were flaming so you got banned for flaming and you're complaining about that when you're effectively a poor forum troll anyway?

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tie_dyed
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Posted on Thu Apr 25, 2013 04:27:25
By bogie [148747]
I'm not sure I understand, you were flaming so you got banned for flaming and you're complaining about that when you're effectively a poor forum troll anyway?




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HOLYTOLEDO

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Posted on Thu Apr 25, 2013 04:28:41
By bogie [148747]
I'm not sure I understand, you were flaming so you got banned for flaming and you're complaining about that when you're effectively a poor forum troll anyway?


Not a fan of mine? And as far as TROLL, really?

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Hannibal_
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Posted on Thu Apr 25, 2013 04:38:48
By Faith_unknown [1721252]
By bogie [148747]
I'm not sure I understand, you were flaming so you got banned for flaming and you're complaining about that when you're effectively a poor forum troll anyway?




Wow thank you so much for adding to the conversation.

And as for the post, You should've just left the troll alone. There's always going to be people like that. You don't wanna stoop to their level.

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Spurtung

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Posted on Thu Apr 25, 2013 04:41:11
By HOLYTOLEDO [1290517]
By bogie [148747]
I'm not sure I understand, you were flaming so you got banned for flaming and you're complaining about that when you're effectively a poor forum troll anyway?


Not a fan of mine? And as far as TROLL, really?


yup

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GirlFriday

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Posted on Thu Apr 25, 2013 04:41:59
There's no rule against being an insensitive jerk but there is one against flaming.

As for the staff member's response, I have no idea why he or she would choose to handle it that way.

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DarthBrogo

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Posted on Thu Apr 25, 2013 04:43:04
Rated +. First time I ever had cause to rate anything by HOLYTOLDO in a positive sense, but there is a first time for everything.


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Fujiko

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Posted on Thu Apr 25, 2013 04:43:25
Maybe they don't like their job...

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Hiring100kIntel

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Posted on Thu Apr 25, 2013 05:06:46
.

Last Edited: Thu Apr 25, 2013 05:07:44
Hiring for my company 50k int=600k. Druggies are welcome if active.
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CatHead

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Posted on Thu Apr 25, 2013 05:06:58
By HOLYTOLEDO [1290517]
*Insert: randomly lengthed insult/ not listening to others' points/ using overly aggressive wording to say anything* Go fall down.



^This is a quote of pretty much every post you make.

If I were staff I'd ban you from the forums.



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Hiring100kIntel

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Posted on Thu Apr 25, 2013 05:07:14
By bogie [148747]
I'm not sure I understand, you were flaming so you got banned for flaming and you're complaining about that when you're effectively a poor forum troll anyway?


Honestly I find calling someone a "Dumb ass bitch" in response to "Who cares about the Boston victims, people die everyday." extremely appropriate. There sure are some thin skinned people around here.


Last Edited: Thu Apr 25, 2013 05:11:19
Hiring for my company 50k int=600k. Druggies are welcome if active.
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HOLYTOLEDO

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Posted on Thu Apr 25, 2013 05:13:53
By CompanyHiring [266775]
By bogie [148747]
I'm not sure I understand, you were flaming so you got banned for flaming and you're complaining about that when you're effectively a poor forum troll anyway?


Honestly I find calling someone a "Dumb ass bitch" in response to "Who cares about the Boston victims, people die everyday." extremely appropriate. There sure are some thin skinned people around here.


Thanks man." Just when i thought i was out, They pull me back in"

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Hiring100kIntel

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Posted on Thu Apr 25, 2013 05:52:31
By Cathead [1581564]
By HOLYTOLEDO [1290517]
*Insert: randomly lengthed insult/ not listening to others' points/ using overly aggressive wording to say anything* Go fall down.



^This is a quote of pretty much every post you make.

If I were staff I'd ban you from the forums.



That may or may not be true but what does that have to do with the discussion at hand?

Hiring for my company 50k int=600k. Druggies are welcome if active.
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CatHead

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Posted on Thu Apr 25, 2013 05:59:03
By CompanyHiring [266775]
By Cathead [1581564]
By HOLYTOLEDO [1290517]
*Insert: randomly lengthed insult/ not listening to others' points/ using overly aggressive wording to say anything* Go fall down.



^This is a quote of pretty much every post you make.

If I were staff I'd ban you from the forums.



That may or may not be true but what does that have to do with the discussion at hand?


The fact that he flames all the time and got banned for flaming...?

Is this even a discussion?

Saying your opinion, however shitty it may be, in Nonrelated and insulting someone in Nonrelated are two different things.

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Noc

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Posted on Thu Apr 25, 2013 06:22:11
and oddly here i thoguht the discussion was based on the weak responce by staff in the report and calling the report unimportant

and the apparent lack of customer service in tc regardless of his forum antics but hey

yes he might be doing it to cause a fuss and f**k it in there faces but hes still got a good discussion point to f**k about with

Last Edited: Thu Apr 25, 2013 06:23:09
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Noah_Bennet
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Posted on Thu Apr 25, 2013 06:26:09
I agree, staff seem a bit slow in responding to things. But the staff list is quite small. Too few staff to handle the demand of all the players in Torn. I cant imagine the sort of work load they have each just to keep this game running

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hustl3r

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Posted on Thu Apr 25, 2013 06:42:17
rated + for the lols. also I am going to steal go fall down and use it in real life, k thanks

sorry about your forum ban, but it looks like you are headed for another...

**edit**
the rules are the rules whether you are a donator or not. Just because you have donated money in the past, doesn't mean you get priority when disputing a ban, nor does it mean you can do whatever you want. You are still required to follow the rules and claiming "I paid moniez" really means nothing.

Last Edited: Thu Apr 25, 2013 06:44:04
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fluffy

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Posted on Thu Apr 25, 2013 06:46:22
2 days is not that long and can you click on your forum count in your profile and look down and find the "[staff edit]"? That would be a giveaway (not sure if you can see that when you're forum banned). The 3 admins that respond to Ban Disputes are probably quite busy, if all 50+ staff could handle ban disputes then you'd get faster responses, but they might not be as correct.

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Belwilliam

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Posted on Thu Apr 25, 2013 07:08:38
Doesn't complaining about a forum ban in a forum post = another forum ban?

/thread

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fluffy

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Posted on Thu Apr 25, 2013 07:18:08
I don't think he's complaining about that, the flaming was quite obvious and quite bad, I think he's annoyed he had to wait 2 days for an answer.

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CatHead

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Posted on Thu Apr 25, 2013 07:27:39
I don't think that 2 days is long.

"It was the post which you called someone a dumb ass bitch and whatever else you said. Also, I answer when I am done with important stuff. Your latest ban is not really a priority, sorry."

I don't think this is that rude either. His ban wasn't a priority. I don't see why staff should pander to people who are constantly insulting people in the forums.

He says in the OP that he knows he isn't important but then in the same post says how important he is because he's donated money to the game and he gets insulted because someone said that his ban wasn't a priority, which he takes to mean that he isn't important.

I think he was just craving attention.

Last Edited: Thu Apr 25, 2013 07:29:37
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The_Badlad

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Posted on Thu Apr 25, 2013 07:33:18
By fluffy [494285]
2 days is not that long and can you click on your forum count in your profile and look down and find the "[staff edit]"? That would be a giveaway (not sure if you can see that when you're forum banned). The 3 admins that respond to Ban Disputes are probably quite busy, if all 50+ staff could handle ban disputes then you'd get faster responses, but they might not be as correct.


I'm pretty much certain you can't see your posts thorough that link while banned.

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fluffy

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Posted on Thu Apr 25, 2013 07:37:26
Dumb ass bitch wasn't the worst thing he said cathead.

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MmM

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Posted on Thu Apr 25, 2013 07:45:24
By fluffy [494285]
Dumb ass bitch wasn't the worst thing he said cathead.


Stop Swearing or i will report you! please edit your post for sensible person like me

On a side, could you please complete your sequence,i want to know the end of the story though

Always buying Cans Mail me!!
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Jake

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Posted on Thu Apr 25, 2013 08:10:39
I had similar situation, two and a half days after a run in with an arrogant staff member that was meant to be looking into a bug report that I made I was given a seven day ban for "flaming". However in my case no such flaming ever remotely took place. Infact I was being harassed by this staff member through the mail system, and had to ask him to stop mailing me - which he eventually did, but not till he was satisfied that I knew HE was large, and in charge. (We are disallowed from ignoring a staff members' messages) The crux of his biscuit was that after being asked directly about the situation, but then not understanding the bug report itself, he was acting like I was the stupid one for not detailing in the report what had already been explained to him, and I pointed this out to him. I wanted him to stop and pay attention, and got a little snippy in my bug report reply. (check it out if you're interested). I of course asked for an explanation of the ban, which the process stresses "WILL be looked into". Naturally I got no response whatsoever, and eventually the ban expired.

I guess that I look at it like scamming. An unpleasant part of the game that is Torn. There are corrupt players, dullish ones, egomaniacs, petty and so on (and of course some that are the inverse), and some of those players happen to be staff who have the ability to abuse their "position" and the imaginary "power" that goes along with it, and are happy to alienate and even purposely aggravate players with it. I thought it was funny that me pointing out his mistake bothered him for a couple of days, then he decided to enact his retaliation. You have to just put it in perspective and realize that even if staff are taking this WAYYYY to seriously, you cannot. Kick back, crack open your favorite beverage and don't let the dumb ass bitches posting asinine shit in the forums get ya down.

And for the record I still know of no way to take a screen shot from a mobile device. Sorry staff

EDITED (2x)FOR CLARITY

Last Edited: Thu Apr 25, 2013 08:18:32
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Driving

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Posted on Thu Apr 25, 2013 08:14:57
wat

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JimmyJames

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Posted on Thu Apr 25, 2013 09:05:37
Honestly, I don't see it as that bad. Someone disputing a ban that was so obviously deserved is not a priority, and yeah it was a little condescending, but surely we've all seen a lot worse. I'm more shocked at why you only got a week ban. You constantly flame and troll the forums and I've never seen you add anything positive whatsoever.

I'll save you the trouble of replying and go fall down now.

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Beerstein

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Posted on Thu Apr 25, 2013 09:06:08
By MmM [256222]
By fluffy [494285]
Dumb ass bitch wasn't the worst thing he said cathead.


Stop Swearing or i will report you! please edit your post for sensible person like me

On a side, could you please complete your sequence,i want to know the end of the story though


There's a difference between saying the words, between being insensitive, and between actually directing said comment at a person, only one is considered flaming.

Also it's easy to see the staff report as sarcasm, or even being rude. But try to read it as genuinely being sorry that they're really busy and it comes out totally different, text rarely translates well and you should afford it leniency. I can see why ban disputes wouldn't be priority since rarely would they result in being overturned, beyond that the fact that it's a forum ban not a fed sentence which is only one thing that SHOULD be prioritized over 1 week a forum ban.

Last Edited: Thu Apr 25, 2013 09:12:37
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DENG

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Posted on Thu Apr 25, 2013 09:09:09
Staff edit

Last Edited: Thu Apr 25, 2013 09:19:24
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Beerstein

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Posted on Thu Apr 25, 2013 09:10:12
By MightyRight [1507603]
Staff edit


Off topic Nationalistic hatred for the sake of it? Seriously?

Last Edited: Thu Apr 25, 2013 09:19:43
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Forum Main>>Graveyard>> Customer service PLEASE! And be nice about it!
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