| Forum Main>>Announcements>> Increased Lag / Errors - Resolved |
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DogWhisperer
ID: 916598
Level: 59
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Posted on Tue Nov 10, 2009 19:11:44
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Finally ty
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warriorgoddess
ID: 1345327
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Posted on Tue Nov 10, 2009 19:36:26
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Thank goodness.... those 504 errors were very annoying
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EvilSweetheart
ID: 214139
Level: 48
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Posted on Tue Nov 10, 2009 20:10:51
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past 48 hrs crap.... has been goin on for weeks...
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APE
ID: 831112
Level: 55
Posts: 1053
Score: 167
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Posted on Tue Nov 10, 2009 20:21:47
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Still!!!!! can't load www.torn.com on my phone. WTF? IT was working just fine befor all this lag n' crap started.
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Ghengis_Ken
ID: 359889
Level: 59
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Posted on Tue Nov 10, 2009 20:26:58
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I hate to be a fly in the ointment but your lag is still with us and is sometimes so bad one cannot even log in.
Thanks for yet another premature announcement.
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LittleSnitch
ID: 941576
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Posted on Tue Nov 10, 2009 20:37:47
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It was the time
I hope it will stay withoust lags. thanks
+
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Eclipse22
ID: 600399
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Posted on Tue Nov 10, 2009 20:41:04
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OK
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All_in_Ken
ID: 557912
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Posted on Tue Nov 10, 2009 20:41:16
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Your Band-aid has come off!! this lag is as bad as ever.
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Greenfingers
ID: 44394
Level: 71
Posts: 2111
Score: 43
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Posted on Tue Nov 10, 2009 20:46:45
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By Mattyb [207347]
By Greenfingers [44394]
Thanks for the update Dave. The game has been virtually unplayable for me for the last couple of days (I only managed to get on once yesterday, the rest of the time kept getting a weird error page).
Are there any plans to credit people with a couple of Donator days to make up for those lost during the down time? |
There was no down time. Nobody should have been unable to play at all. Only lag was present. I suggest you check your own end in the future if you had more extreme problems in relation to everybody else. |
Matty, I couldn't get on on my home network, at work or via my mobile - on all 3 I kept getting the error others have referenced. I suggest you check your facts in future as 3 different networks including a mobile one are highly unlikely to all be at fault and reading the comments here I didn't have more extreme problems than everybody else! The issues were with the www.torn.com address so I ask again that you credit all those affected with 1 day donator day back as the error was not at the user (or perhaps should say customer for those who have DPs) end but at TC's end.
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RHINOXD
ID: 773979
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Posted on Tue Nov 10, 2009 20:52:15
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thanks
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Drekler
ID: 577231
Level: 46
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Posted on Tue Nov 10, 2009 20:56:07
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Glad to hear it.
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WaRRenTz
ID: 311234
Level: 42
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Posted on Tue Nov 10, 2009 21:00:02
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Developers don't have time to fix the system as they are too busy rolling around naked in piles of money.
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ROMM3L_LIN
ID: 1289566
Level: 40
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Posted on Tue Nov 10, 2009 21:21:30
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Woohoo !!! very nice Davz 
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Ninjahobo
ID: 70516
Level: 55
Posts: 96
Score: 11
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Posted on Tue Nov 10, 2009 21:43:18
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Its still not fixed...i still get shit loads of lag...on any computers i use...wether it be home, college or work.....and everything else runs fine just not torn...u still got sum work 2 do!!!
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Pheonix042
ID: 925888
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Posted on Tue Nov 10, 2009 21:55:28
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It's working fine for me.
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ScuroSerpente
ID: 111276
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Posted on Tue Nov 10, 2009 22:27:32
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:P
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xanax-whore
ID: 1284243
Level: 35
Posts: 3465
Score: 1662
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Posted on Tue Nov 10, 2009 22:29:03
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By Davz [323969]
Hi Everyone,
Over the past 48 hours there has been serious Lag on Torn, and significant numbers of you have experienced "504" or similar errors.
We have found and resolved the root cause of this problem.
In addition, we will shortly be rolling out a system that will
- Provide more friendly errors messages, branded with the rest of the site
- Provide increased monitoring at a site level of the error rate to ensure we can respond quickly when error levels rise
- Provide increased information to us on the cause of errors
The occasional error page is inevitable in any large site, however the experience over the last few days has been unacceptable and we apologise for any affect this may have had on your enjoyment of Torn!
--Davz |
lets be serious, how many time have you guys claimed to fix lag over the past 5 years?
alot
and have you ever actually fixed it? no.
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Shadow_King
ID: 592495
Level: 47
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Score: 6
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Posted on Tue Nov 10, 2009 22:36:04
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i hope it works
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823666
ID: 823666
Level: 29
Posts: 10624
Score: 2744
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Posted on Tue Nov 10, 2009 22:40:28
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By PimpChu [1284243]
By Davz [323969]
Hi Everyone,
Over the past 48 hours there has been serious Lag on Torn, and significant numbers of you have experienced "504" or similar errors.
We have found and resolved the root cause of this problem.
In addition, we will shortly be rolling out a system that will
- Provide more friendly errors messages, branded with the rest of the site
- Provide increased monitoring at a site level of the error rate to ensure we can respond quickly when error levels rise
- Provide increased information to us on the cause of errors
The occasional error page is inevitable in any large site, however the experience over the last few days has been unacceptable and we apologise for any affect this may have had on your enjoyment of Torn!
--Davz |
lets be serious, how many time have you guys claimed to fix lag over the past 5 years?
alot
and have you ever actually fixed it? no. |
5years? how do u know? ur 123days oldo_O
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Richardv
ID: 1103695
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Posted on Tue Nov 10, 2009 22:44:42
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Good Job Tech team
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xanax-whore
ID: 1284243
Level: 35
Posts: 3465
Score: 1662
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Posted on Tue Nov 10, 2009 23:04:28
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and just to prove my point....
Warning: mysql_connect() [function.mysql-connect]: Lost connection to MySQL server at 'reading initial communication packet', system error: 111 in /torncity/html/connection.php on line 344
Could not query players
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mellow1951
ID: 359496
Level: 54
Posts: 119
Score: 7
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Posted on Tue Nov 10, 2009 23:33:50
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aaaaah...as long as it wasnt just me....lol
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MiamiVice
ID: 352574
Level: 63
Posts: 209
Score: 22
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Posted on Wed Nov 11, 2009 00:08:26
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I'm still getting errors, I can't even use firefox to play on tc
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Atr
ID: 838114
Level: 46
Posts: 13127
Score: 6829
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Posted on Wed Nov 11, 2009 00:15:19
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It's all loading fine for me on Firefox v3.5.5..
And LMAO @ crediting of donator days because of lag 
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-BC-YMC
ID: 1141358
Level: 49
Posts: 366
Score: 131
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Posted on Wed Nov 11, 2009 00:25:48
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By -Atreides- [838114]
And LMAO @ crediting of donator days because of lag |
LMAO because you think it's not deserved or because you know it'll never happen? They're trying to say that there were no outages, that it was simply lag, and even had the gall to tell us to check our connections. I understand the legalese of way they have the donations set up, but how many people do you think would donate if there was no 'bonus' reward?
If your home internet had been crappy for two weeks, was unusable for two days, and was still out when they pronounced it "fixed", you'd be mentioning a credit to your ISP.
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DeadRaver
ID: 1322273
Level: 20
Posts: 21
Score: 1
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Posted on Wed Nov 11, 2009 00:55:45
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Noicee. I still can't open torn with firefox i'm not sure why:s
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Atr
ID: 838114
Level: 46
Posts: 13127
Score: 6829
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Posted on Wed Nov 11, 2009 01:23:38
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What?
It was simply bad lag. There were server errors, and all sorts of things, but I highly doubt it merits a mass crediting of donator days (as low a number as one..) to every person. The last time that happened was when there were actual data crashes and users lost their accounts and people were set back literally months.
I doubt you were even around to remember things like that, looking at your ID.
Just calm down, it's sorted or is getting sorted..quibbling over a day or so of donator status is just silly. I managed to log on about 3 times a day during the last 48 hours, anyway, so I haven't "lost" a whole day. And neither, I doubt, have you really.
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Thebest
ID: 659650
Level: 38
Posts: 1954
Score: 299
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Posted on Wed Nov 11, 2009 01:32:42
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still shit loads of lag
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Manga
ID: 979850
Level: 43
Posts: 168
Score: 86
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Posted on Wed Nov 11, 2009 01:58:48
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By Plornt [1277397]
By -Atreides- [838114]
By CHIMERA [45691]
By Davz [323969]
In addition, we will shortly be rolling out a system that will
- Provide more friendly errors messages, branded with the rest of the site
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That's all nice and all but ye....are we that far already to be needing that ?! |
Yes we do. It's things like this that will set us apart from the rest of the web, having not only friendly but informative error pages, which should not only fit in the rest of the site (those nginx error pages just look out of place, you'd have to admit..) as well as be just generally cool. Since you can edit error pages, why not? Why not make it look nice? Hell, I'd prefer them over "504 - Gateway timeout" which is barely informative, and doesn't let you know what's wrong, what it quite means or what you should do.
Anyway, thanks for the update good luck with it all, and thanks for fixing it
Edit:
By -ES- [979850]
By Davz [323969]
The occasional error page is inevitable in any large site, however the experience over the last few days has been unacceptable and we apologise for any affect this may have had on your enjoyment of Torn!
--Davz |
can you staff prevent annoying things from ever happening?
all you do is just the " apologies after sh*ts have already happened" and that's what you always do...
apologies, apologies, apologies????????? i am fed up with those apologies of yours, to be frank.
ok but thanks.
Edited by: -ES- on 10/11/09 at 4:35:41 PM |
Well, they can't prevent annoying things from happening, so to be honest, they have no real obligation to say sorry. The fact that they do is a good thing! Would you prefer the other option? Where no apologies are given? Where everyone's toes are stepped on and there are no "sorrys"?
The first step to fixing something is to admitting that there's something wrong, and then locating and fixing it. Apologies are not required, but they are nice.
Edited by: -Atreides- on 10/11/09 at 4:42:33 PM |
Aggree with -Atriedes-
also...
That f**ktard said:
apologies after sh*ts have already happened" and that's what you always do...
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Are you a idiot, the fact that its "already happened" means they fixed it. And also you usually apologize after somethings happened. Its like saying sorry before you punch someone .
/end rand
Sorry if that didn't make sense i kind of lost track of my thoughts while thinking ^.^
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Apologies are nice, yeah of course not needed.
I prefer prevention to apologies.
Can't they prevent it? if not, why?
Edited by: -ES- on 11/11/09 at 5:59:45 AM
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Nephie
ID: 785303
Level: 25
Posts: 205
Score: 25
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Posted on Wed Nov 11, 2009 02:00:20
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good job guys!
we're counting on you!
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