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Forum Main>>Announcements>> Increased Lag / Errors - Resolved
Davzz

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Thread created on Mon Nov 09, 2009 22:45:00
Last replied to on Sun Oct 17, 2010 11:39:54
Hi Everyone,

Over the past 48 hours there has been serious Lag on Torn, and significant numbers of you have experienced "504" or similar errors.

We have found and resolved the root cause of this problem.

In addition, we will shortly be rolling out a system that will
- Provide more friendly errors messages, branded with the rest of the site
- Provide increased monitoring at a site level of the error rate to ensure we can respond quickly when error levels rise
- Provide increased information to us on the cause of errors

The occasional error page is inevitable in any large site, however the experience over the last few days has been unacceptable and we apologise for any affect this may have had on your enjoyment of Torn!

--Davz

-Davz
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Blacksunshine

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Posted on Mon Nov 09, 2009 22:46:45
Woohoo! Thanks
NB4U


Edited by: Blacksunshine on 20/11/09 at 9:29:03 PM

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Moguai

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Posted on Mon Nov 09, 2009 22:46:59
thanks...

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Kyuta
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Posted on Mon Nov 09, 2009 22:48:00
Finally >.>

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I collect Kitten Plushies, please donate or sell to me.
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Moguai

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Posted on Mon Nov 09, 2009 22:48:44
great work lads.

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Hobbie

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Posted on Mon Nov 09, 2009 22:49:02
Friendly errors

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EKING
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Posted on Mon Nov 09, 2009 22:54:43
Seems to be going good now

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Barn_Mucker

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Posted on Mon Nov 09, 2009 23:08:40
lol i just got a error page as i logged in

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Slyte
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Posted on Mon Nov 09, 2009 23:34:20
Sweet

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pamplus_bye_
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Posted on Mon Nov 09, 2009 23:39:05
meh
it'll be back..

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pamplus_bye_
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Posted on Mon Nov 09, 2009 23:41:41
meh
it'll be back..

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DCLXVI

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Posted on Tue Nov 10, 2009 00:20:15
At last.

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Davidos
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Posted on Tue Nov 10, 2009 01:04:36
Ty

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UnDeFeateD

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Posted on Tue Nov 10, 2009 01:04:48
By DCLXVI [460509]
At last.


This...and thanks.

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In Memory of UnDeFeateD. Forgotten But Not Gone.
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PsYcH_O_nOoB
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Posted on Tue Nov 10, 2009 01:07:25
Thanks Davs for at least being courteous enough to let us know that our concerns have been heard. Lets hope all is well in Torn now.

wncwm'
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Solaris

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Posted on Tue Nov 10, 2009 02:36:05
I miss the errors...:s


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drunk
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Posted on Tue Nov 10, 2009 02:50:37
By Spoon_Man [865846]
lol i just got a error page as i logged in


me to

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Fingerling

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Posted on Tue Nov 10, 2009 04:16:26
woot:)

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Greenfingers

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Posted on Tue Nov 10, 2009 05:41:52
Thanks for the update Dave. The game has been virtually unplayable for me for the last couple of days (I only managed to get on once yesterday, the rest of the time kept getting a weird error page).

Are there any plans to credit people with a couple of Donator days to make up for those lost during the down time?

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-BC-YMC

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Posted on Tue Nov 10, 2009 06:06:42
Anybody trying to login to www.torn.com instead www.torncity.com would disagree that the problems are "fixed". I've been trying to get online all day before accidentally using an old bookmark on my handheld. Torn.com still has that bloody nginx error.

Everything here is viewable by the public.
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Mattyb

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Posted on Tue Nov 10, 2009 07:30:30
By Greenfingers [44394]
Thanks for the update Dave. The game has been virtually unplayable for me for the last couple of days (I only managed to get on once yesterday, the rest of the time kept getting a weird error page).

Are there any plans to credit people with a couple of Donator days to make up for those lost during the down time?


There was no down time. Nobody should have been unable to play at all. Only lag was present. I suggest you check your own end in the future if you had more extreme problems in relation to everybody else.

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Ciao
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Posted on Tue Nov 10, 2009 07:32:14
Thanks

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Selling Teppic Bear 1.5b!
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Posted on Tue Nov 10, 2009 07:37:28
ok thankyou but i think i might of mist it.

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Saren_Arterius

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Posted on Tue Nov 10, 2009 08:33:29
Thanks!!



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Alumoi

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Posted on Tue Nov 10, 2009 09:15:04
By Davz [323969]
- Provide more friendly errors messages, branded with the rest of the site
--Davz


So that was the big update you guys were planning!

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Chaos_Greg

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Posted on Tue Nov 10, 2009 09:18:40
noooooo! it's fixed!!!
/me quits...

that's not torn-like anymore!
Chaos_greg makes a petition to get the lag back

---Selling revives @1M --- 5star Fitness company hiring---
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StuBBy_T0e
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Posted on Tue Nov 10, 2009 09:46:23
By Chaos_Greg [46203]
noooooo! it's fixed!!!
/me quits...

that's not torn-like anymore!
Chaos_greg makes a petition to get the lag back


Ah the good old days


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-BZ-
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Posted on Tue Nov 10, 2009 09:49:04
In addition, we will shortly be rolling out a system that will
- Provide more friendly errors messages, branded with the rest of the site
....wat the??

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StuBBy_T0e
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Posted on Tue Nov 10, 2009 10:00:56
By -BZ- [998803]
In addition, we will shortly be rolling out a system that will
- Provide more friendly errors messages, branded with the rest of the site
....wat the??


M8----- politicians, insurance agents ,car salesmen ,land agents and news reporters .Its an online game to make money .Nothing new with your (wat the )
I suggest ya start a thread .Something like .
200 point givin for the best bull to sell Torn and keep the already playing putters happy lol


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YohDiff

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Posted on Tue Nov 10, 2009 11:33:20
i missed whole day on torn because of the lag

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mrwriter

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Posted on Tue Nov 10, 2009 11:33:44
yeah smooth criminal:@

Forum Main>>Announcements>> Increased Lag / Errors - Resolved
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