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Forum Main>>Announcements>> Yesterdays downtime
Chedburn

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Last replied to on Tue Oct 09, 2007 23:07:52
Although we did suffer quite a long downtime, there was a good side to it. It gave us the opportunity to test our nightly backups.

-One of our database servers collapsed at 07:01.
-Unfortunately the service notification did not make its way to our host, this issue has been resolved.
-At 12:30 we finally made contact to our host after communication issues.
-An attempt to copy all data off of the database machine on to another failed due to IO errors.
-Restoration of data from a recent backup (from 00:00) began in parallel.
-The failed database server was fixed and no data was lost.
-Restoration of backup continued as an academic exercise.
-Restoration completed with no issues, proving that our nightly backups are going well and proves your account data is completely safe and secure.
-At 13:15, 6 hours after the downtime, service was restored.
-Notification system is in the process of being improved so we won't have to suffer this large amount of downtime again. If it had of worked properly, the total downtime would only have taken 45 minutes.

To sum that up, we were very unlucky, but on a positive side, testing our emergency backup procedure was a great success.

This was a one off, and I can't imagine it happening again anytime soon.

Sorry for any inconvenience and thanks for understanding. I noticed there were very few complaints and flaming which made the process a lot easier for the staff.



Edited by: Chedburn on 30/09/07 at 7:13:07 AM

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Shooter-
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Posted on Sun Sep 30, 2007 07:12:00
thanks for that

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strange2

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Posted on Sun Sep 30, 2007 07:12:53
nice to see there is an effective back up system

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Princess_Kelli
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Posted on Sun Sep 30, 2007 07:14:20
Great!... nice backup system.

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_Psychosocial_

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Posted on Sun Sep 30, 2007 07:14:32
its cool dude, just maybe slow down a little on putting massive stuff in lol!

Thanks alot though.

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RiskyMineWorker

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Posted on Sun Sep 30, 2007 07:14:46
ahh glad you guys fixed it

My company is currently hiring employees please send an application.
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Dos-Equis-XX

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Posted on Sun Sep 30, 2007 07:15:31
Ah yes back to normality.

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JSnows

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Posted on Sun Sep 30, 2007 07:19:23

This was a one off, and I can't imagine it happening again anytime soon.


lol.. famous last words?
just kidding ...

anything can go wrong anytime and usually does when you least expect it .. .. keep working on it

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Nitewriter
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Posted on Sun Sep 30, 2007 07:22:44
Thanks for the info on what happened, it's much appreciated!

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slashdash

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Posted on Sun Sep 30, 2007 07:25:15
Just hope that it really is the last time

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Posted on Sun Sep 30, 2007 07:25:32
we all knew it would get fixed eventually

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All
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Posted on Sun Sep 30, 2007 07:26:46
o_O Downtime is a think to be embraced for what it is, beautiful.

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Jamming
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Posted on Sun Sep 30, 2007 07:28:44
It appears your notification system has failed too Chedburn.

"Only a true gentleman will lend you their pair of arabian goggles."
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Posted on Sun Sep 30, 2007 07:29:34

This was a one off, and I can't imagine it happening again anytime soon.


lol.. famous last words?
just kidding ...

anything can go wrong anytime and usually does when you least expect it .. .. keep working on it


OMFG! I cant believe you just said famous last words Thats like the best song ever. =]

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Baby_ass
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Posted on Sun Sep 30, 2007 07:30:41
good, yo ufixed it..

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Rytis

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Posted on Sun Sep 30, 2007 07:38:04
You learned a lot from a "Big Crash", dont you ?

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Dart_
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Posted on Sun Sep 30, 2007 07:40:08
darn i could't train:(

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oniris

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Posted on Sun Sep 30, 2007 08:12:04
well ched this announcement sounds profesional. i think i tust you more after reading a explanation for the little crash we had yesterday.
ched, i won't be mad if the updates will come later:P u just have to explain us the way you did it now;)

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mylady
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Posted on Sun Sep 30, 2007 08:20:44
as long as im not back to level 1 with a shack so its all ok to me

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Ganon

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Posted on Sun Sep 30, 2007 08:25:51
Thnx for the announcement, good thing the backups are in order. Cheers Ched!


Edited by: Julez on 30/09/07 at 10:01:10 AM

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_Lumpy_

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Posted on Sun Sep 30, 2007 08:28:33
o_O

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LFC-El_Nino
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Posted on Sun Sep 30, 2007 08:32:41
this looks good, but will the forums be working properly now?

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Towelie
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Posted on Sun Sep 30, 2007 09:01:42
*King_Evil bows to Ched*

I wanna know how you make such a great site like Torn City =o I'm jealous!

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Supreme_101
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Posted on Sun Sep 30, 2007 10:08:35
lol... and here i was thinking that the updates were coming out! i got all excited!

so this is a forum signature eh? just looks like a text box to me
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slaffff
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Posted on Sun Sep 30, 2007 10:09:13
umm cool i dont want to be a noob at this game and have to start again thanks for backing up

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rapid_riser

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Posted on Sun Sep 30, 2007 10:29:05
We need one every time this thing happens to keep our minds at rest!

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Click here to browse my bazaar.
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rockabillymoo
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Posted on Sun Sep 30, 2007 10:51:12
yay i survived the downtime- which is probably very easy to do... its cos of my high dexterity i dodged the effect, lol

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Defences
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Posted on Sun Sep 30, 2007 10:55:35
Good work for the emergency backup system. Was a smart thing to do.

Checkout my bazaar people! xD

http://www.torn.com/#/forums.php?forumID=4&ID=10637932 is my thread about bazaars.
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Toad

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Posted on Sun Sep 30, 2007 11:07:24
totally... niiice

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SuperKyle

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Posted on Sun Sep 30, 2007 11:30:39
it was longer then 45 mins..... i wasn't able to log in for atleast2 hours. maybe 3.

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Alyssasx
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Posted on Sun Sep 30, 2007 11:49:12
Keep working on improving the game. Nice work!

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